Frequently asked questions

Tickets
Do I need to buy tickets in advance?

Yes, it is highly recommended to book tickets online. Unfortunately, we cannot book reservations by phone.

Without a reservation, there may not be room in an instruction immediately and you may therefore have to wait a (longer) time.

Who should I buy a ticket for?

Only if you want to climb do you need a ticket. There is free entry if you want to come and watch.
The junior routes are accessible to anyone at least 6 years old and 1.20m tall, for the regular routes you need to be at least 1.40m tall. In some cases, supervision is required. Please check the regulations.

Can I cancel tickets?

Tickets cannot be cancelled. However, you can move the climbing date or instruction time to another date or time 24 hours in advance. You can always rebook, provided there are enough climbing spots available.

Can I change tickets?

You can move the climbing date or instruction date to another date or time 24 hours in advance. Additional bookings can be made at any time, provided there are enough climbing spots.
It is also possible to convert a junior ticket to a regular ticket on location. You only pay the difference in ticket extra. If you want to add a person to the booking, this is possible provided there are enough climbing spots available. We work with a limited capacity, so we are quickly fully booked. You can add this person via the booking module. If you do not see any availability, we are unfortunately fully booked.

How can I buy tickets?

Up to 20 people, it is only possible to book tickets online via our website. Click on the 'tickets' button at the top right and follow the steps. While booking, you will see exactly which date and time you can come and climb.

From 21 people onwards, we ask you to contact us by mail, phone or contact form. We will then be happy to make you an offer.

Can I also book tickets by phone or email?

Booking by phone or an e-mail is only possible if you want to come with a group of 21 people or more. From 21 people onwards, we ask you to contact us.

Is the website not working? Then contact us so we can help you further.

Can I buy tickets for today?

Sure, it is possible to book tickets up to 1 hour in advance. While booking online, you can see exactly which times there is still room to come and climb. Keep in mind the closing times of our venues.

I am in doubt: should I choose a junior or regular ticket?

If in doubt, we recommend opting for a junior ticket (from 6 years and 1.20m). At the box office, you can always upgrade the ticket to a regular ticket. Children can be measured on site.

You can also visit our decision tree use to see which ticket to book.

I don't want to pay in advance. Can I still make a reservation?

Unfortunately, it is not possible to book without payment.

How do I use my voucher or discount code?

During online booking, you can enter a voucher or discount code one by one in step 4. You will then automatically see the total amount in your order summary go down.

What payment methods are there?

Through the website, there are several payment methods to choose from: iDEAL, Credit Card, Trustly, Apple Pay, Bancontact, VVV Gift Card and VVV Lekkerweg card.

On-site payment can be made in cash and by PIN.

From when does a group discount apply?

A group discount applies from 21 people onwards. We will add this discount to the offer when preparing the quotation.

Is it possible to place an option for a climbing party?

No, unfortunately this is not possible.
However, we can provide a no-obligation quote for groups of 21 or more.

Other questions
How long does it take to climb?

In our Climbing Forests, you have up to 3 hours of climbing fun. This includes instruction. After the instruction, you choose which routes you want to climb. The choice is yours! Of course, you can always climb for less than 3 hours. For schools, there is a maximum climbing time of 2 hours.

Please note that if you choose a start time, the climbing time will run until the closing time. For example, if you have instruction at 4pm, you will have a climbing time of 2 hours at a closing time of 6.30pm.

Why do you apply a minimum age?

From our own experience, we have seen that children of this age understand the 'self-confidence principle'. For younger children, this often becomes a bit more difficult.

From a minimum age of 6 years and with a minimum height of 1.20m, you can climb with us. This is due to the reach height the children must have, which is at least 1.30 metres.

A prerequisite for climbing is that a child shows in the compulsory instruction that he or she understands the instruction and can climb independently. The advice of the day manager is leading in this.

Our guiding principle is that climbing is fun for every child!

Should I climb with my (grand)children?

No, children with a junior ticket are allowed to climb independently in the junior forest. Of course, it is possible and fun to climb with them. If you want to, you have to buy a (junior) ticket.

Can I climb in the junior forest as an adult?

Yes you can. If you climb only in the junior forest as an adult, you also pay only for a junior ticket.

Can I bring my children and pick them up later?

For children under 16, an adult (18+) must be present in the Klimbos at all times.

Is there a maximum body weight for climbing?

Yes, for safety reasons you are allowed to weigh a maximum of 120kg.

Will climbing continue in rain or bad weather?

You can still climb well in the Klimbos during rain. Our materials are made for it and it is not dangerous. In a thunderstorm, the routes are cleared. When it is safe again, climbing can continue.

Would you rather come climbing on another day anyway? No problem! You can move the climbing date to another day 24 hours in advance.

Can I bring a dog to the climbing forest?

It is no problem to bring your dog to the Klimbos, as long as it is on a leash.

Can I bring my own food or drinks?

Sure, you can. At the climbing locations, there are picnic tables where you can have a nice sit down. There are also catering facilities at the climbing locations, or in their immediate vicinity, where you can buy drinks and snacks.

What kind of clothes should I wear when climbing?

For climbing, put on nice, sturdy shoes with good grip. Choose clothes that are comfortable and in which you can move well.

For young climbers, we recommend wearing a t-shirt in hot weather and not a shirt with thin straps. The straps of the junior belt may otherwise cut into the shoulders.

Can I also buy a gift voucher?

Sure, through the website it is possible to buy a gift voucher/climbing gift for a location. The climbing gift will be sent to you digitally via email. The gift voucher has a validity of 2 years.

Can I park at the Klimbos?

Parking is available at all our climbing forests.

At Klimbos Ruurlo, Klimbos Bergen op Zoom, Klimbos Dordrecht and Klimbos Lage Vuursche, this is free of charge directly at the Klimbos. At Klimbos Apeldoorn, we use the car park near the Apenheul. A municipal daily rate applies here, currently €10.70.

Is there a place where I can safely store my belongings?

Yes, all our locations have lockers which you may use free of charge. You keep the key to the locker until you have finished climbing.

The locker is big enough to store your materials.